{"id":9757,"date":"2025-07-24T07:25:23","date_gmt":"2025-07-24T10:25:23","guid":{"rendered":"https:\/\/metropoleemfoco.com.br\/?p=9757"},"modified":"2025-07-28T07:28:40","modified_gmt":"2025-07-28T10:28:40","slug":"bem-estar-309-novas-regras-dos-planos-de-saude","status":"publish","type":"post","link":"http:\/\/metropoleemfoco.com.br\/?p=9757","title":{"rendered":"Bem-Estar #309: Novas regras dos planos de sa\u00fade"},"content":{"rendered":"<div class=\"mc-article-header\">\n<div class=\"row content-head mc-column non-featured \">\n<div class=\"title\" data-block-type=\"title\" data-block-id=\"0\">\n<h1 class=\"content-head__title\">Bem-Estar #309: Novas regras dos planos de sa\u00fade<\/h1>\n<\/div>\n<\/div>\n<div><\/div>\n<div class=\"content__signa-share mc-column\">\n<div class=\"content__signature\">\n<div class=\"content-publication-data\">\n<div class=\"content-publication-data__text\">\n<p class=\"content-publication-data__from\" title=\"Bem-Estar\">Por Bem-Estar<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"glb-share-bar content__share-bar\">\n<div class=\"glb-share-bar_icons\">\n<div class=\"glb-share-bar_button-img\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mc-article-body\">\n<article>\n<div id=\"chunk-208bi\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"33\" data-block-id=\"2\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">Em vez de cuidar de voc\u00ea, seu plano de sa\u00fade s\u00f3 da dor de cabe\u00e7a? Pois \u00e9. N\u00e3o \u00e9 s\u00f3 voc\u00ea, viu? O setor se mant\u00e9m na lideran\u00e7a de reclama\u00e7\u00f5es de consumidores.<\/p>\n<\/div>\n<\/div>\n<div class=\"wall protected-content\">\n<div id=\"chunk-8v9ie\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"67\" data-block-id=\"4\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">De acordo com a ag\u00eancia nacional de sa\u00fade suplementar, a ANS, no ano passado, foram cerca de mil reclama\u00e7\u00f5es por m\u00eas s\u00f3 sobre cancelamento unilateral por parte das operadoras. Este ano, houve uma pequena melhora, mas n\u00f3s sabemos que muita gente n\u00e3o registra os problemas que tem com o plano de sa\u00fade, como mal atendimento, negativas de algum tratamento, demora nas autoriza\u00e7\u00f5es e, principalmente, o valor.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-f8ugj\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"30\" data-block-id=\"6\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">Este m\u00eas, uma nova norma da ANS, respons\u00e1vel pela regulamenta\u00e7\u00e3o e fiscaliza\u00e7\u00e3o dos planos, entrou em vigor. Ela muda as regras de relacionamento entre as operadoras e os clientes.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-1nc6l\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"58\" data-block-id=\"7\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">Quais s\u00e3o essas mudan\u00e7as? Quais os procedimentos que as operadoras est\u00e3o obrigadas a cumprir? Isso vai melhorar a vida dos clientes, a sua vida de usu\u00e1rio do plano? Para responder a essas quest\u00f5es fundamentais para a sa\u00fade de 52 milh\u00f5es de clientes de plano de sa\u00fade, eu vou entrevistar a advogada especialista em sa\u00fade suplementar, Ana Carolina Navarrete.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-a0n0o\">\n<div class=\"row medium-uncollapsed content-media content-photo\" data-block-type=\"backstage-photo\" data-block-id=\"8\">\n<div class=\" mc-column  content-media__container\">\n<div class=\"content-media-container glb-skeleton-box\">\n<figure class=\"content-media-figure\"><img decoding=\"async\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" src=\"https:\/\/s2-g1.glbimg.com\/lBTHuqm8l99VgOvEz3zu4Ighzjw=\/0x0:1424x801\/984x0\/smart\/filters:strip_icc()\/i.s3.glbimg.com\/v1\/AUTH_59edd422c0c84a879bd37670ae4f538a\/internal_photos\/bs\/2024\/1\/x\/wJsKAlTgqj53gnrITItQ\/captura-de-tela-2024-06-26-084704.png\" sizes=\"(max-width: 1600px) 648px, 100vw\" srcset=\"https:\/\/s2-g1.glbimg.com\/qKVT3QPe5BkLagk_HrouircGwk0=\/0x0:1424x801\/1000x0\/smart\/filters:strip_icc()\/i.s3.glbimg.com\/v1\/AUTH_59edd422c0c84a879bd37670ae4f538a\/internal_photos\/bs\/2024\/1\/x\/wJsKAlTgqj53gnrITItQ\/captura-de-tela-2024-06-26-084704.png 1000w, https:\/\/s2-g1.glbimg.com\/lBTHuqm8l99VgOvEz3zu4Ighzjw=\/0x0:1424x801\/984x0\/smart\/filters:strip_icc()\/i.s3.glbimg.com\/v1\/AUTH_59edd422c0c84a879bd37670ae4f538a\/internal_photos\/bs\/2024\/1\/x\/wJsKAlTgqj53gnrITItQ\/captura-de-tela-2024-06-26-084704.png 984w, https:\/\/s2-g1.glbimg.com\/MOnDS-H18Qcd7351WoB5It2QLfY=\/0x0:1424x801\/640x0\/smart\/filters:strip_icc()\/i.s3.glbimg.com\/v1\/AUTH_59edd422c0c84a879bd37670ae4f538a\/internal_photos\/bs\/2024\/1\/x\/wJsKAlTgqj53gnrITItQ\/captura-de-tela-2024-06-26-084704.png 640w, https:\/\/s2-g1.glbimg.com\/5zh3g8NgqknnuXSZ197cOV_IoDY=\/0x0:1424x801\/600x0\/smart\/filters:strip_icc()\/i.s3.glbimg.com\/v1\/AUTH_59edd422c0c84a879bd37670ae4f538a\/internal_photos\/bs\/2024\/1\/x\/wJsKAlTgqj53gnrITItQ\/captura-de-tela-2024-06-26-084704.png 600w\" alt=\" \u2014 Foto: Arte\/Bem Estar\" \/><\/figure>\n<\/div>\n<p class=\"content-media__description  \">\u2014 Foto: Arte\/Bem Estar<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"chunk-csn32\">\n<div class=\"cxm-video-block mc-column  content-media content-video\" data-block-type=\"backstage-video\" data-block-id=\"9\">\n<div class=\"content-media__container content-media__container--codex-fallback\">\n<div class=\"content-video__bigger-player-description-fixer\">\n<article class=\"content-video\">\n<section class=\"content-video__video-container\">\n<div class=\"content-video__video\">\n<div class=\"content-video__placeholder\" data-video-id=\"13693042\"><img decoding=\"async\" class=\"content-video__placeholder__thumb\" title=\"Atividade f\u00edsica pode proteger a sa\u00fade mental de crian\u00e7as e adolescentes\" src=\"https:\/\/s03.video.glbimg.com\/x240\/13693042.jpg\" alt=\"Atividade f\u00edsica pode proteger a sa\u00fade mental de crian\u00e7as e adolescentes\" \/><\/div>\n<\/div>\n<\/section>\n<\/article>\n<\/div>\n<div class=\"bs-block-video__container\">\n<p class=\"codex-caption codex-caption--small\">Atividade f\u00edsica pode proteger a sa\u00fade mental de crian\u00e7as e adolescentes<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div data-track-category=\"multicontent\" data-track-action=\"multicontent\" data-track-noninteraction=\"false\" data-track-scroll=\"ultimo chunk conteudo\" data-track-value=\"view\">\n<div id=\"chunk-d8lto\">\n<div class=\"content-ads content-ads--reveal\" data-block-type=\"ads\" data-block-id=\"10\">\n<div id=\"banner_materia__4bb4b411-5558-4a5d-a7c6-bbecb9075abf\" class=\"tag-manager-publicidade-container tag-manager-publicidade-banner_materia__4bb4b411-5558-4a5d-a7c6-bbecb9075abf tag-manager-publicidade-container--carregado tag-manager-publicidade-container--visivel\" data-google-query-id=\"CIDGzO2e1o4DFUBU3QIdKXg4CQ\">\nFonte: G1<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bem-Estar #309: Novas regras dos planos de sa\u00fade Por Bem-Estar Em vez de cuidar de voc\u00ea, seu plano de sa\u00fade<\/p>\n","protected":false},"author":1,"featured_media":9773,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[9],"tags":[],"class_list":["post-9757","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-saude"],"_links":{"self":[{"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=\/wp\/v2\/posts\/9757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9757"}],"version-history":[{"count":1,"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=\/wp\/v2\/posts\/9757\/revisions"}],"predecessor-version":[{"id":9774,"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=\/wp\/v2\/posts\/9757\/revisions\/9774"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=\/wp\/v2\/media\/9773"}],"wp:attachment":[{"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9757"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/metropoleemfoco.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}